Contact

Hearthhall is run by Tom Kremser. Pick whichever address fits. They reach a person either way, and using the right one gets you a faster answer.

General questions and support

support@hearthhall.com

Something broken, something confusing, an appeal against a suspension, or an idea for what to build next.

Privacy and your data

support@hearthhall.com

Access, correction, deletion, portability, or objection. See the Privacy Policy for what each means. We answer within one month. You can delete your own account immediately from account settings without writing to anyone.

Abuse, and security problems

support@hearthhall.com

Reports under the Content Policy, copyright complaints, and security vulnerabilities.

If you have found a security flaw, please report it here before doing anything else with it. We will not pursue good-faith research that is reported promptly and that does not involve accessing, changing, or destroying anyone else’s data. Tell us what you found and how to reproduce it, and give us a reasonable window to fix it before publishing.

Who runs this

Tom Kremser
Čajkovského 1481/11, 746 01 Opava-Předměstí, Czech Republic
IČO: 29937221
support@hearthhall.com

A sole trader registered in the Czech Republic. Premium is sold through Stripe as merchant of record, so the VAT on a subscription is charged and remitted by Stripe rather than here — see section 10 of the Terms of Service.