GuideAccount, privacy and your data

Account, privacy and your data

Who can see what, what you get told about, reporting something, and the two buttons that hand your writing back or delete it.

Your profile and your credentials

Settings holds your public face — display name, biography, portrait. Your username is permanent: it is the address of your profile, it is what people type to mention you, and other people’s links point at it. Your display name can change whenever you like.

Settings → Account holds the rest. Changing your email sends a confirmation link to the new address and the change only happens when you click it, so a typo cannot lock you out. Changing your password does not sign out your other devices; there is a separate button for that, which is the one to use if you have left yourself signed in somewhere you no longer have.

What you get told about

The bell in the header covers ten things:

Mentioned you
Somebody wrote @yourname.
New post
A reply in a thread you follow.
New thread
A scene started on a board you are in.
Wiki edit
Somebody edited a page you watch.
Application
Somebody applied to your campaign, or yours was answered.
Session
A time was proposed, or one was confirmed.
Party
A character joined the roster.
Handout
The GM revealed something.
Invitation
A GM answered your notice on the player board.
Hearthhall
Something from the site itself.

Three of those — being mentioned, an application, an invitation — are marked as wanting something from you, because a list where everything is equally urgent is a list nobody reads. You control the volume where it is generated rather than from a preferences screen: follow or mute individual threads, and watch individual wiki pages.

Who can see what

Your campaigns
Their members. Nobody else — not other campaigns, not the open internet, and not search engines.
Your posts
The campaign they were written in.
Your characters
You, plus anyone you share a campaign with if the character is marked visible. Nobody at all if it is not.
A published character
Everybody, including search engines. Off by default and never on by accident.
A listed campaign
Its name, description, pitch and member count. Never its wiki, its scenes, or who is in it.
Your profile
Your display name, biography and portrait, at an address anyone with the link can open. It is kept out of search engines, but treat the biography as public writing.

None of this is a setting somebody could leave in the wrong position. Every read is filtered by the database itself, per row, against who is asking — not by the interface remembering to hide things. The handful of addresses a search engine may visit are ones somebody chose to publish.

Reporting something

There is a report link under posts, wiki pages, characters and profiles you did not write, and at the foot of every thread — including one you started, since you cannot lock your own thread unless you run the campaign. Reports go to the moderators of the campaign they came from, who can lock a thread or remove a post, and site staff have a queue of their own for anything larger than one table.

A suspension stops you contributing rather than locking you out: you can still read the wiki and the boards, and you can still export everything you have written. You cannot post, edit or roll until it lifts, and the screen you land on says when that is and what reason was given.

If something needs a person rather than a queue, the addresses are on the contact page and the rules are the content policy.

Getting everything back out

One button in account settings gives you a single file containing everything you have written: your profile, every character with its full sheet and play state, threads you started, every post including ones since deleted, your wiki and post revisions, every dice roll, your memberships, applications, session votes, timeline events, maps and pins, and your notifications.

It is plain JSON with a described section per table, and it is generated from your session — there is no account id in the address to tamper with. A suspended account can still use it, because somebody suspended is exactly the person likely to want their writing out.

Deleting the account

Also one button, and it asks for your username and your password before it does anything.

One consequence worth reading twice

Any campaign you are the only owner of is deleted with your account — its wiki, its scenes and its maps included. Those campaigns are named on the confirmation screen so nothing disappears by surprise. If a game should outlive your account, make somebody else an owner of it first, on that campaign’s members page.

Campaigns with another owner carry on without you. Posts you have written stay where they are, because they are half of somebody else’s scene. Export first if you want a copy; afterwards there is nothing to export from.

The full legal position is in the privacy policy and the terms, including the list of companies that process anything on Hearthhall’s behalf. Privacy requests go to support@hearthhall.com.