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Terms of Service

Last updated 5 August 2026.

These terms are an agreement between you and Tom Kremser (“we”, “us”), who operate Hearthhall at https://www.hearthhall.com/. By making an account or using the service you accept them. If you do not, please do not use Hearthhall.

1. What Hearthhall is

Hearthhall is a private workspace for tabletop and roleplaying groups. Members create groups; each group has a wiki, message boards, character sheets, and a dice roller. A group’s contents are visible only to that group’s members.

We provide the software. We do not organise, run, or supervise your games, and we are not a party to whatever your group agrees among itself.

2. Your account

  • You must be at least 16 years old. If the law where you live sets a higher age for consenting to online services without a parent, that age applies instead.
  • One person, one account. Do not share your password, and tell us promptly if you think someone else has access to your account.
  • You are responsible for what happens under your account, except where someone gained access through a failure on our side.
  • You may delete your account at any time from your account settings. What happens to your content when you do is described in section 5.

3. What you may not do

The Content Policy sets out what may not be posted, and forms part of these terms. Beyond that, you agree not to:

  • break the law, or use Hearthhall to help someone else do so;
  • attempt to reach groups, accounts, or data you have not been given access to, including by probing for weaknesses in the service;
  • disrupt the service — flooding it with automated requests, attempting to overwhelm it, or interfering with other people’s use of it;
  • scrape or bulk-collect other people’s content or personal data;
  • resell or sublicense access to Hearthhall, or present it as your own product.

If you find a security flaw, please tell us at support@hearthhall.com rather than exploiting it. We will not pursue you for good-faith research that is reported promptly and does not involve accessing, altering, or destroying other people’s data.

4. Groups, and who is in charge of them

Whoever creates a group owns it. Owners and moderators can invite and remove members, edit or delete content in their group, and lock pages and threads. If you are removed from a group you lose access to everything in it, including things you wrote.

Group owners decide who joins their group. We do not mediate disputes between members of a group, and we are not obliged to restore access you have lost — with the exception that we may step in where the Content Policy is being broken.

5. Your content

You keep ownership of everything you write. Your wiki pages, posts, characters, and images remain yours.

You grant us a limited licence to store, copy, and display that content strictly for the purpose of running the service — showing your posts to the other members of your group, backing the database up, and so on. This licence exists so the software can function. It is non-exclusive, carries no fee, and ends when the content is deleted, apart from copies held in backups until those expire.

You confirm that what you post is yours to post, or that you have permission.

What happens when you delete things

  • Your account: your profile, characters, and sheets are deleted. Groups you solely own are deleted with everything in them — you are warned and shown their names first.
  • Your posts: these stay in their threads, attributed to “deleted”. Removing them would tear holes in scenes other people wrote around them. If you need a specific post removed, ask a group moderator or contact us.
  • Wiki pages you edited: these belong to the group and stay. Your name is removed from the revision history.
  • Dice rolls: these stay in their logs. A roll is a shared record of what happened at the table, not a possession — that is the whole point of rolling on the server.

Section 5 of the Privacy Policy explains how this fits with your right to erasure.

6. Availability, and the absence of promises about it

Hearthhall is provided as it is. We do not promise it will be available at any particular time, that it will be free of faults, or that data will never be lost. Keep your own copies of anything you would be upset to lose.

We may change, suspend, or discontinue the service. If we intend to shut it down, we will give reasonable notice and a way to export your groups’ content where we can.

7. Suspension

We may suspend or remove an account that breaks these terms or the Content Policy. Where the breach is not serious we will normally warn first. Where it is — anything targeting a person, anything illegal, or anything threatening the service’s integrity — we may act immediately.

You can ask us to review a suspension by writing to support@hearthhall.com, and a person will look at it.

8. Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your rights as a consumer, which these terms do not affect.

Subject to that, we are not liable for indirect or consequential loss, lost profits, or lost data. Hearthhall is currently provided free of charge; our total liability is limited to the greater of the amount you have paid us in the past twelve months, or €100.

9. Changes to these terms

We may update these terms. If a change materially reduces your rights we will give notice in the application before it takes effect, and you may close your account if you disagree. Continuing to use Hearthhall after a change means you accept it.

10. Law, and how to reach us

These terms are governed by the law of the Czech Republic, and its courts have jurisdiction. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may bring a claim there.

Tom Kremser
Čajkovského 1481/11, 746 01 Opava-Předměstí, Czech Republic
support@hearthhall.com